Support

Please select the product you are interested in from the menu at the left hand side of the page.  Here you will find

  • Training videos
  • Frequently Asked Questions

Remote Assistance

Our apd technical support team can connect directly to your computer to assist you with our products but only with your express permission. 

To do this, first telephone the help number shown below and request remote technical support.  When prompted, click the link below:

CLICK HERE FOR REMOTE ASSISTANCE

When you have clicked the link above, you will need to click RUN and the RUN again.  This will present you with the "apd technical support" panel, you simply tell the apd technical support team the ID number and Password number from that panel.

Technical Support Team can be contacted on: +44 (0) 1793 441500.